We know you have questions...and we're glad to answer them! But first, if you don't mind, please take a look at the questions below and see if the answer you seek isn't already here. If it isn't, feel free send us an email at firstname.lastname@example.org
What shipping methods do you offer?
We offer a variety of services from the United States Postal Service (USPS) and FedEx, including Ground, Priority, International Priority, and Parcel Post.
Do you ship to my city/state/country?
We have shipped to more than 57 countries so far! Chances are we have shipped to your country before, and we'd be glad to do it again!
How much will shipping to my address cost?
Shipping is calculated by the shipping provider, not by 4 Kids Like Me. It is based on the package weight and distance to your location from our warehouse in GA. A small materials and packaging fee is tacked on to help defray our staff and materials costs.
Customs/Duties in my country costs a lot, will you pretty please mark my package as "Gift" so I can avoid paying customs?
We're very, very sorry, but we just can't do that. Falsely filling out customs forms is against the law here in the states. We do, however, mark all packages with a value that is equal to the legal replacement value of the goods rather than the retail pricing, so that should help a little.
Are orders insured?
Generally, no. However, we do insure packages values at $100 or more.
Are packages lost?
We would not be honest if we said no. With the millions of shippers around the world, packages are lost every day. We do, however, track most of our shipments (with the exception of individual cards, which are shipped first class letter).
What if my package is lost?
We track all of our domestic packages (with the exception of individual cards, which are shipped first class letter).
- If your package is not delivered within 21 days for domestic customers and 45 days for international customers, please contact us, it may be lost.